Skip to content

Cart

Your cart is empty

Enjoy 10% off

Sign up to get the latest updates and receive 10% off your first purchase!

Return Policy

We offer a 14-day return policy for all items in their original unopened package. Open or used products will not be accepted.

To initiate a return, please contact us at info@pallanailstore.com. 

Damages or Issues with order?

Please inspect your order upon receipt and report any issues within 3 days to ensure prompt resolution.

Exchanges

The quickest option for an exchange is to get approval for a return and make a new purchase for the replacement item.

Order Changes and Cancellations

Once an order is processed, changes cannot be made.

To request a cancellation, please contact customer support immediately after placing your order. While we cannot guarantee cancellation of a processed order, we will accommodate your request if possible.

Orders that have already been shipped cannot be canceled; instead, please initiate a return upon receipt.

Refunds

Upon receiving and approving your return, we will issue a refund to the original payment method. Please note, it may take up to one week for your bank or credit card company to process the refund.

Once returned we will process a refund for the product itself, but not for the cost of shipping.